Purpose:
This guide provides instructions for requesting Store Manager-level access for Loop AI on the DoorDash platform. This access is critical for Loop AI to effectively manage chargeback disputes on your behalf. The guide will help you reach out to McDonald's Corporate for assistance.

Steps for Requesting Access:

1. Requesting Access:

• We need your assistance in contacting the McDonald’s Corporate team to grant Store Manager-level access to Loop AI on the DoorDash platform. The email IDs that need to be added as users at this level are attached to this email.

2. Prepare Your Request:

• Please use the following email template to request the necessary access. Make sure to include your Store ID(s) so that Corporate knows which stores require the access update. Use the email IDs provided in the email.

Subject: Request for Store Manager Access on DoorDash Platform for Accounting Partner

Dear [McDonald’s Corporate Contact Name], I hope this message finds you well. We are currently working to enhance our accounting operations, particularly in managing bookkeeping journal entries on the DoorDash platform. To support this effort, our accounting partner, Aprio, requires Store Manager-level permissions for their user accounts. At present, our accounts are limited to Store Manager-level access, hence we are not able to add users in the same role. The only role we can assign new users is Operator, which restricts Aprio from effectively managing the necessary accounting processes. Therefore, these accounts must be added as Store Manager access. Below are the email IDs that require Store Manager access: - [email1@teamaprio.com] - [email2@fmtfoods.com] - [email3@fullmeals.app] Store ID(s): [Insert your Store ID(s) here] We would greatly appreciate it if you could initiate the necessary steps to upgrade these accounts. Please confirm once the access levels have been updated so we can proceed with our accounting operations accordingly. Thank you for your prompt attention to this matter. Best regards, [Your Name] [Your Position] [Franchise Name]

3. Follow Up:
After sending the email, monitor your inbox for a response from McDonald’s Corporate. It may take a few days for them to process your request and make the necessary changes.
4. Confirmation:
Once you receive confirmation from McDonald’s Corporate, please inform the Aprio team that the update has been completed.

Support:

If you have any questions or need further assistance, please do not hesitate to reach out to the Aprio support team or your designated representative.