To begin, please make note of the following information that you would have already received from Loop
Email: [Your Company Name]@loopapplication.xyz (this will be unique to your team)
First Name: Loop
Last Name: Manager
Providing Access on Doordash
Step 1: Click on the below button to directly land on the Add Users Page, or use this link https://www.doordash.com/merchant/accounts/create
Step 2: Enter user details: In the "Add User" pop-up window, fill in the required information, including
"First name as Loop"
"Last name as Manager"
email address that was shared by the Loop team with you
(e.g., [your company name]@loopapplication.xyz).
Step 3: Assign access level: Please select the role as Business admin or Store Manager. This will help us raise chargeback.
Step 4: Send the invitation: Click the "Send Invite" button to save the changes and loop will receive a notification on the access.
Providing Access on UberEats
The easiest way to move forward here is through Uber Eats Support, they get to add Loop as Admin or Manager to all your stores.
You can use the sample email below to send the request:
To: restaurants@uber.com or your Uber Account Executive email address |
Subject: Request for Access to All Stores |
Hello Uber Support,
We kindly request Admin access to all our stores & brands on UberEats for the email [your company name]@loopapplication.xyz
Please let us know if any assistance is required. If there is any additional information needed to facilitate this request, please let us know. We are more than happy to provide.
Thank you for your support. Best regards, |
Providing Access to Grubhub
Step 1: To provide access You will need to Visit the Merchant portal login to Grubhub and click on Create User under User. Click on the below button to directly land on the Create Users Page, or use this Link https://restaurant.grubhub.com/users/new
Step 2: Choose the permission level: Please select the role of "Admin". This will help us raise chargeback.
First Name: Loop
Last Name: Manager
Email Address: [your company name]@loopapplication.xyz
Step 3: Select restaurants for Access: Choose the restaurants you wish to provide access to Loop by selecting them from the available options.
Step 4: Save the changes: Click the "Save" button located at the bottom right-hand side of the screen and loop will receive a notification on the access.
For FAQs Visit. Here's a simple summary of the key points:
Doordash:
Visit the Doordash Merchant portal and click on "Add User" under Manager User.
Fill in the required information and select the role of Business admin.
Send the invitation to grant access to Loop.
UberEats:
Method 1: Request bulk access to all stores through Uber Eats Support.
Method 2: Add Loop as a user in the Users section for each store.
Grubhub:
Visit the Grubhub Merchant portal and click on "Create User" under User.
Choose the role of "Admin" and provide the required user details.
Select the restaurants to grant access to Loop
If you have any questions or need assistance, please contact Loop support at support@loopapplication.xyz. We're here to help!
Thank you for choosing Loop, and we're excited to work with you and your team.