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Validating Journal Entries with Grubhub Marketplace Reports

RJ
Reecha Jindal
Updated 1 week ago

LoopAI builds your weekly Grubhub Journal Entries based on transaction-level data for each sales period (Tuesday to Monday) and this accrual-based approach ensures that revenue and fees are recognized when the order activity occurs.

To validate your Loop Journal Entries with Grubhub’s internal records, we recommend comparing entries with Grubhub’s Transaction Reports.

Step 1: Select Locations & Sales Week in Loop

  1. Navigate to Balance → Journal Entry Automation → Journal Entries

  2. Filter by:

    • Location(s) you wish to review

    • Marketplace: Grubhub

    • Date Range: Use the sales week range (Tuesday to Monday)

    • The corresponding Journal Entry will appear.

    • You can download Journal Entries in CSV as well by clicking "Download Journal Entries" 

Note: Grubhub typically releases payout reports on Wednesday for the prior Tuesday to Monday sales week.


Step 2: Access the Grubhub Transaction Report

  1. Log in to your Grubhub for the Restaurants Merchant Portal.

  2. From the left-hand menu, navigate to Financials → Transactions.

  3. Apply filters:

    • Date Range: Match the same sales period used in your Loop Journal Entry 

    • Location(s): Select one or more store locations as needed.

Transaction totals will populate on the screen, allowing you to review and compare key financial categories


Step 3: Compare Key Values

Grubhub Transaction ReportLoop Journal Entry
Net TotalNet Payout
CommissionMarketing ad spend
Delivery Commission + Processing FeesCommission
PromotionsMarketing Promo

Note: 

In the Grubhub Transaction Report, the category labeled displayed as Commission in UI is labeled as Marketing ad spend in their report and therefore its categories as Marketing ad spend in the Loop Journal Entry by default. If needed, this can be customized to reflect your preferred chart of accounts.

📌 Weekly Alignment:
Grubhub’s payout reports generated on Wednesday are typically aligned with the sales week. However, you might occasionally see items in your payout report that relate to earlier transactions. These are still captured in Loop based on when the transaction occurred, not when it was paid out, ensuring your JE reflects accrual-based accounting accurately. 


Need Help?

If you’re seeing discrepancies or need help validating your entries, feel free to reach out to our support team at support@tryloop.ai.
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