Welcome to Loop's Chargebacks feature! This help center article is designed to provide you with a comprehensive understanding of how to get started with managing chargebacks effectively using Loop's intuitive platform. Chargebacks can impact your business's financial health, and with Loop, you have the tools and insights to effectively handle and dispute them.

Before diving into the process, it's important to grasp the concept of chargebacks. Chargebacks occur when a customer disputes a transaction and requests a refund from the payment processor or the third-party platform. Common reasons for chargebacks include delivery issues or product quality concerns. Loop helps you navigate these disputes and recover lost revenue.

Upon accessing the Chargebacks overview, you will find a comprehensive list of chargebacks with essential details such as order ID, platform, store name, error charge, order date, and dispute status. This overview allows you to quickly identify and assess the chargebacks that require attention.

After disputing a chargeback, Loop enables you to track the progress and resolution of each case. You can easily monitor the status of disputes, such as whether they are accepted or declined, and view any corresponding notes.

Getting started with chargebacks on Loop is a crucial step in effectively managing and disputing transaction disputes. By understanding the basics, navigating the Chargebacks section, and leveraging the tools and insights provided by Loop, you can protect your